Shipping & returns

 

Shipping

Webstore shipping is free for orders over $50, with the exception of oversize items, or items weighing over 50lbs.  For orders less than $50 shipping is based on product weight, and destination. 

 

Returns

Returns of unused, unopened merchandise will be refunded by original method of payment for up to 30 days.  Please call the shop for return authorization (707)528-1133, or request a return via email echelon@echeloncycle.com.  Return shipping costs are the responsibility of the customer.